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IPComms' Business SIP Trunking is a flexible and intelligent way to maximize voice services on your existing IP PBX. We provide SIP connectivity between a business's IP PBX and the network, and route calls between networks to ensure your phones are always on, even if disaster strikes. Here are some of the features you get with IPComms SIP trunking:
G.711 & G.729 codecs provide quality without sacrificing call quality. Standard G.711 calls require 64kbit/s per call while the G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection.
With dynamic load-balancing, calls are routed evenly between two endpoints automatically. VoIP calls can be distributed between multiple call centers via SIP trunks or alternatively calls can be routed to a PSTN destination (forwarded to another phone number). Load-balancing is an effective way to manage your call volume and distribution during peak operation times.
Automatic Fail-Over ensures your business communications will continue even if your primary SIP gateway goes down. If your primary internet connection fails, traffic is automatically rerouted through to an alternate location that you specify. We can also re-route your calls to a PSTN destination (e.g. mobile phone, P.O.T.S line, home phone etc...) if you wish.
Nomadic e911 adds e911 services to your local phone number (DID). This allows you to associate a U.S. physical address to most U.S. phone numbers on our network. So, when 911 is dialed, that address is displayed to the emergency operator. You can edit the address at any time, to allow for changes in your device location.
For all SIP trunking DID services, you have the ability to enable PSTN forwarding. When enabled, we will bypass SIP trunk delivery and deliver your calls directly to the PSTN number you have set (cell phone or home phone for example). Outbound calling rates may apply.
Call Data Records (CDRs) provides the ability to view call history and details over a specified time frame. The CDR details the Time of the call, the Duration of the Call and the Amount billed to the call if applicable. Call Data Records (CDRs) are useful for gaining insight into your business calling activity and calling patterns
CNAM pairs caller data with the name and number of the person calling you. It is very similar to caller ID except that both the caller’s name and the calling number are displayed on the receiving end of the phone call.
Traditional voice services are attached to a physical location, but the flexibility of SIP/VoIP allows call routing to any IP address worldwide, including home offices and softphones. So if you operate a business in San Francisco, for example, your customers in New York, Miami and Atlanta can dial a local number in their area code to reach your business.
International Direct Inward Dialing (DID/DDI) numbers provide access to phone numbers in countries around the world. With a DDI number, your business can create a virtual local presence in numerous major foreign cities in just minutes.
If you are unsatisfied with your IP Communications service for any reason, in the first 30 days after signing up , you can cancel and we will give you a full refund, minus any usage fees. All we ask is that you call customer support to obtain a cancellation form and return it before the 30-day period has expired.
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*E911 service operates differently than traditional 911. See Emergency Calling - 911 for important details and restrictions. All rates listed are per minute and in US Dollars. Rates are subject to change without notice. Rates & service applicable to calls made from SIP URIs. International calling may require service approval before activation. IPComms does not guarantee service quality for any service delivered via the public Internet. All outbound (long-distance) calling plans and Toll-Free inbound (800 origination) services exclude Alaska and the Yukon Territories. Unlimited calling and other services for all IPComms plans are based on normal business use by a single typical business. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, the average length of call, calling patterns, minutes used and other factors. All services are subject to our Reasonable Use Policy and Terms of Service. All prices exclude applicable taxes and fees.