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Hosted PBX pricing
$25 a month for the account with 2 extensions, $3.00 a month per additional extension, calls billed per minute, numbers and E911 per number. No contract, no hardware. The same figures the portal charges; this page is generated from them.
Rate table
| Item | One-time | Monthly | Per minute |
|---|---|---|---|
| Hosted PBX account | — | $25 (2 extensions included) | — |
| Additional extension | — | $3.00 | — |
| Outbound calling, US and Canada | — | — | $0.010 |
| Inbound to local numbers | — | — | $0.009 |
| Inbound to toll-free numbers | — | — | $0.020 |
| Local number, US | $1.00 | $1.50 | — |
| Toll-free number | $1.00 | $2.00 | — |
| Port a number in | $5.00 | $1.50 | — |
| E911, per number | — | $2.50 | — |
| Caller ID name (CNAM) on inbound, per number | — | $0.75 | $0.009 per call |
| Term contract | None | — | — |
Worked example
A 10-person office with 3 numbers, E911 on each, 2,000 outbound and 1,500 inbound minutes a month:
| Item | Per month |
|---|---|
| Account with 2 extensions | $25.00 |
| 8 additional extensions | $24.00 |
| 3 local numbers | $4.50 |
| E911 on 3 numbers | $7.50 |
| 2,000 outbound minutes | $20.00 |
| 1,500 inbound minutes | $13.50 |
| Total | $94.50 |
First month adds $3.00 in one-time number setup. Replace the minutes and counts with your own.
What drives the bill
- Extensions. One per person or device that needs its own voicemail and ring; shared phones in a warehouse or lobby need only one.
- Minutes. Outbound and inbound are metered per minute at published rates; there is no unlimited bundle, so a quiet office pays less than a busy one.
- Numbers and E911. Each number is a monthly line, and every number that can dial out needs E911 with a dispatchable address.
- Toll-free. Inbound toll-free is metered because the number owner pays for the caller’s minutes.
Frequently asked questions
- How much does a hosted PBX cost per user?
- One account is {P.pbxBase} a month with {P.pbxIncl} extensions included; each further extension is {P.extMo} a month. Calls are billed per minute at {P.outMin} outbound and {P.inMin} inbound (US and Canada), numbers are {P.localMo} a month plus {P.setup} setup, and E911 is {P.e911Mo} a month per number. A 10-person office with 3 numbers and 3,500 minutes a month comes to about {usd(exMonthly)}.
- Is hosted PBX cheaper than SIP trunking?
- It depends on whether you already run a phone system. SIP trunking costs only the calls and numbers, and assumes you own and maintain the PBX. Hosted PBX adds the phone system, its upkeep, the browser softphone and the auto attendant for {P.pbxBase} a month plus extensions, at the same per-minute rates.
- Are there setup fees or contracts?
- No trunk or account setup fee and no contract. Extensions are billed monthly and can be added or removed in the portal at any time; new numbers carry a one-time {P.setup} setup and ported numbers {P.portFee} each, volume discounts for 100 or more.
- Why is toll-free billed per minute?
- The business that owns a toll-free number pays for the caller’s minutes, so inbound toll-free is metered at {P.tfMin} per minute in addition to the {P.tfMo} monthly number charge.
- Do I have to pay for E911?
- Yes. E911 is {P.e911Mo} a month per number, and every number that can place outbound calls needs a registered dispatchable address under Kari’s Law and RAY BAUM’S Act. It is listed separately so the plan price stays comparable across providers.
- Is there a minimum number of extensions?
- No. The account comes with {P.pbxIncl} extensions and you add more one at a time. Volume pricing is quoted for larger deployments.
- Do I need to buy hardware?
- No. The browser softphone and any SIP softphone work with no hardware. Desk phones from Yealink, Cisco, Polycom and Grandstream work when you want them.
Sign up now Extensions, numbers and E911 are all in the portal after signup.