Initial Setup Guide

#2 Creating Your First Extension

Details: Last Updated: Monday, 26 June 2017 07:00; Written by ipcomms

No matter what your plans are for your new PBX, your first step will almost always be to create extensions. Extensions are basically phones or other user devices used to receive and make phone calls, while extension dialing provides a shorter, more memorable way of dialing other users internally on the PBX phone system. With MyOffice PBX, you can create as many extensions as you need. So let's begin creating your first extension.

#3 Registering Phones

Details: Last Updated: Monday, 26 June 2017 07:33; Written by ipcomms

MyOffice PBX works with most SIP-based phones and other VoIP devices. In this example, we'll use the free softphone from ZoIPer (Windows version) to register to one of our newly created extensions. We'll also show you an example of registering a Grandstream phone with your PBX.

#4 Setting Up Inbound Destination

Details: Last Updated: Monday, 26 June 2017 07:00; Written by ipcomms

Next, we'll show you how to route incoming calls. Setting up an inbound destination determines where an incoming call will go (e.g.extension, IVR Menu, Ring Group, external phone number).

#5 Outbound Call Routing

Details: Last Updated: Monday, 26 June 2017 07:01; Written by ipcomms

Outbound call routing is automatically setup by IPComms. There is no need to make any outbound routing changes.

#6 Creating Your First Ring Group

Details: Last Updated: Sunday, 25 June 2017 01:51; Written by ipcomms

In this example we'll show you how group extensions together into groups and define a rule for delivering calls to extensions within that group.

#7 Creating Your Recordings

Details: Last Updated: Saturday, 01 July 2017 01:15; Written by ipcomms

Recordings give you the opportunity to play pre-recorded messages, to your callers. Once you have a recording made you can use the recordings in different areas of MyOffice PBX. In order to create a custom Auto Attendant (IVR), we must first create a custom recordings. There are two ways to create a recording. You can record one via your phone or upload a pre-recorded ".wav" file.

#8 Creating an Auto Attendant (IVR)

Details: Last Updated: Thursday, 15 November 2018 15:42; Written by ipcomms

Auto Attendants allow your calls to be automatically answered for you 24/7, giving you time to focus on your business without having to manage incoming call routing.

#9 Time Conditions

Details: Last Updated: Friday, 07 July 2017 00:09; Written by ipcomms

The Time Conditions module is used to control call flow based upon time and date. The Time Conditions app creates a destination to which you can route calls.

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