How E911 Works
Understanding the process ensures your team is prepared for emergencies
Register Location
Enter your physical address in the portal for each phone number or extension.
Dial 911
When an emergency occurs, dial 911 from any registered phone.
Auto-Route
Call routes to nearest PSAP based on registered address.
Location Displayed
Dispatcher sees your address and can send help immediately.
E911 Features
Comprehensive emergency service capabilities for your business
Multiple Locations
Register different addresses for different extensions or DIDs. Perfect for multi-location businesses.
Softphone Support
E911 works with softphones and desk phones. Register your current location when mobile.
Address Validation
Addresses are validated against the MSAG database to ensure 911 can find you.
Admin Alerts
Optional e-mail alerts to your technical contacts when 911 is dialed. Know immediately when there's an emergency.
Multi-Tenant
Building managers can configure E911 for multiple suites with different addresses.
FCC Compliant
Fully compliant with Kari's Law and RAY BAUM's Act requirements.
Regulatory Compliance
IPComms E911 service meets all federal requirements for VoIP emergency calling.
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Kari's Law
Direct 911 dialing without access codes. Notification to front desk when 911 is dialed.
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RAY BAUM's Act
Dispatchable location with 911 calls including floor, suite, and room numbers.
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FCC VoIP Requirements
Registered location transmission and callback number delivery to PSAPs.
Your Responsibilities
- 1. Register accurate address for each phone location
- 2. Update address when employees move or locations change
- 3. Include building, floor, and suite information
- 4. Inform employees about E911 service limitations
- 5. Configure mobile/remote worker locations as needed