At IPComms, we make sure that you'll have a reliable way to communicate in case of an emergency. IPComms Emergency 911 Calling service operates differently than traditional 911.  Your safety is very important to us.  So, we require that you fill out a short form during the sign-up process that provides us your physical address (street, city, state, etc...) of where you'll be using our services.

When moving your numbers to IPComms, your previous service provider is required by regulations to transfer your numbers. However, there is no requirement that they move quickly! In fact, their probably not going to place you at the top of their priority list. However, there is a way to make the process virtually instantaneous!

The release date for the new toll-free prefix (1-833) has been changed from April 22, 2017, to June 3rd, 2017.  

833 Numbers Available June 3rd, 2017!

On June 3rd, 2017, a new toll-free prefix will be made available by the Wireline Competition Bureau & Somos (the toll-free number administrator). Shortly you’ll be able to select phone numbers from the newly released 833 toll-free numbers through IPComms. Remember, 833 numbers work just like 800 numbers and every other previously released prefix (888, 877, 866, 855, and 844). This new prefix just means that you now have a lot more choices when it comes to selecting your specific phone number.

What is a Virtual Phone Number?

We hear this question a lot. What exactly is a virtual phone number, and how are they used? To understand why they're called virtual phone numbers, you must understand the history of regular phone numbers (often called DIDs).

A little background about phone numbers.  Let’s go back a few decades.  In the past, phone numbers were physically assigned to a piece of communications hardware such as an office PBX, voicemail system, or conferencing system.  This required that the local phone company deliver physical phone lines to the office location of the intended equipment. Inbound calls to these numbers were only answered by that hardware at that location.

5 Steps to Transfer Your Phone Number to IPComms

Sure, you and your old carrier had some good times, but you've made up your mind – the love is gone and it's time to take your numbers and move on. However, the separation doesn't have to be nasty or drawn out. What follows are five simple suggestions of things that you can do, in preparation, to ensure that you have a smooth and relatively painless separation from your ex-provider.

Here are some hints to help your transition go a lot smoother. 

1. Call your new (and much better looking) service provider (Verify the number can be transferred):

The first step is simple.Before you do anything, first check to see if your phone number is portable. This will let you know if your new service provider is actually capable of moving it over to their network.