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PBX Feature Tutorials

Learn how to Setup and Manage PBX Features and APPS


To edit voicemail settings click the pencil edit icon on the right of the extension number.


Here you can edit voicemail settings.

  • Play Tutorial- Play the voicemail tutorial after the next voicemail login
  • Greeting- When you dial *97, record a greeting and set a number you can choose which greeting to use
  • Alternate Greet ID- An alternative greet id used in the default greeting
  • Options- Define caller options for the voicemail greeting
  • Mail to- have voicemails emailed to this address
  • Voicemail File- Select a listening option to be included in the email notification
  • Keep Local- Choose whether to keep the voicemail in the system after sending the email notification
  • Forward Destinations- Forward voicemail messages to additional destinations
  • Enabled- Enable or disable the voicemail box



You can gain remote access to voicemail by interrupting the greeting message by pressing “*” and entering the password is disabled by default.

Voicemail Options

To access an extensions voicemail away from the extension.

  • Dial the extension and interrupt the greeting with the *star key.
*97 To access that extensions voicemail from the extension or the voicemail button
*98 To access any extensions voicemail
*99[ext] To access a specific extension voicemail
  Main Menu
press 5 For advanced options
  Advanced Options
press 1 Record a greeting
press 2 Choose a greeting
press 3 Record name
press 6 Change password
press 0 For the main menu