Frequently Asked Questions
Here you will find answers to the most commonly asked questions about our services.

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Answers to common questions regarding IPComms products and services.

Get the answers you need about receiving and configuring our FreeDIDs.

Answers to questions regarding moving existing phone numbers to IPComms.

Asterisk PBX FAQs.  (Trixbox, PBX-in-a-Flash, Freeswitch, AsteriskNow, etc...)

Answers to questions about our Cloud Based (Hosted) PBX Phone System. 

Common questions regarding Asterisk PBX and IPComms SIP Trunks.

Answers to questions regarding billing, invoicing, payments and more.

VoIP 911 Service may operate differently than traditional phone service 911.  Read more about possible VoIP 911 differences.

Common questions regarding IPComms technical support.

Learn how to secure your PBX from hackers and telecom fraud.

Answers to common questions regarding A-Z VoIP Termination.

Answers to questions about open source billing applications A2Billing & ASTPP.  

Capacity and quality management information.

Below you can find some common issues you might encounter when configuring your SIP device to our SIP trunking services.

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Sample PBX Configuration Guides

Here are easy to follow step-by-step sample IP PBX SIP configuration guides for many popular PBX hardware vendors.

Sample PBX Configuration Videos

For those who are more visual learner or audio learners, we have create several easy to follow configuration guides and how-to videos for some of the most popular questions regarding IPComms and our SIP trunking services.

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Our friendly and talented support team cares about your business and are always here for you via Phone, Email, Chat or Ticketing support. Choose whatever contact method works for you best and we'll be in touch shortly.  



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