Quality support From People who care!

Our friendly and talented support team cares about your business and are always here for you via Phone, Email, Chat or Ticketing support. Choose whatever contact method works for you best and we'll be in touch shortly.  

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CHAT WITH US

Talk with us online anytime.
Chat with us online.

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EMAIL US

Send us an email.
Email us 24-hours a day.

 

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CALL US

Speak with us directly.
View our contact numbers.
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OPEN SUPPORT CASE

Easiest way to resolve an issue.
Open a support case.

 

 

IP Communications, LLC. • 1925 Vaughn Road, Suite 215, Kennesaw, GA 30144

Our normal business hours are from 10am to 7pm ET with 24/7 after hours emergency technical support.

 



icon contract Open a Support Ticket

Need Assistance?  We're here to help.

The most efficient way to get the assistance you need is to submit a ticket so that we can route your request to the people who have the answers you are looking for.  Just choose the department and fill in the corresponding form completely.   You will receive an email with your ticket ID shortly thereafter.

We appreciate your patience as we work as quickly as possible to resolve any issue you may have.


icon contract Open a Support Ticket

Need Assistance?  We're here to help.

The most efficient way to get the assistance you need is to submit a ticket so that we can route your request to the people who have the answers you are looking for.  Just choose the department and fill in the corresponding form completely.   You will receive an email with your ticket ID shortly thereafter.

We appreciate your patience as we work as quickly as possible to resolve any issue you may have.


Before Creating Your Support Case

Please use the resources below to see if your question can be quickly answered.  

For a quicker response to your support ticket please be sure to include as much information about your request as possible (dates, times, frequency, recent changes etc...).  The more information the better.

More of a visual learner? View our how to videos.

If you already have an account, please have your account number available before creating your ticket.

 

  • Billing
  • Sales
  • Technical
Fill out my online form.
Fill out my online form.
Fill out my online form.

 

Email Us

To send us an email just fill out the form below completely and click submit.  Our support team cares about your business and will do our best to ensure that your request is responded to quickly.

How may we help you?

 

Fill out my online form.

 

 

icon-phoneinfo2 CALL US

Our friendly and talented support team cares about your business and are always here for you via Phone, Email, Chat or Ticketing support. Choose whatever contact method works for you best and we'll be in touch shortly.  

 

Sales

Sales & Customer Support 
(Monday-Friday) 
Hours: 10:00am - 7:00pm ET

Toll Free: 1.800.588.2350
Direct: +1.678.460.1475

Billing

Billing Support 
(Monday-Friday) 
Hours: 10:00am - 7:00pm ET

Toll Free: 1.877.574.7878
Direct: +1.678.460.1475

Technical Support

Tech Support 
(Monday-Sunday) 
Hours: 10:00am - 7:00pm ET
24 Hour Emergency Support

Direct: +1.678.460.1475

 


Here are more ways to connect with IPComms.

Our friendly and talented support team cares about your business and are always here for you via Phone, Email, Chat or Ticketing support. Choose whatever contact method works for you best and we'll be in touch shortly.  

 

 

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Facebook
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