WHAT IS MYOFFICE PBX?

MYOFFICE PBX IS YOUR BUSINESS PHONE SYSTEM IN THE CLOUD!

MyOffice PBX is a "Cloud" based business phone system. We deliver all of the features and calling services you would expect from a big-business system at a fraction of the price. plus much more.  

 

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The Basics.

When you hear terms like Hosted PBX, Virtual PBX, or PBX "in-the-Cloud" you might start scratching your head in confusion. However, it's not as complicated as it might seem at first glance.

MyOffice PBX is a complete business phone solution for small to mid-sized businesses.  We provide big-business features like automated attendant (i.e. press 1 for sales, press 2 for support, etc...), music-on-hold, user groups (sales, support, etc.), and after-hours messages at prices even the smallest of businesses can afford - whether you're a one-person startup or a multi-city corporation.

 

How does MyOffice PBX help my business?

With MyOffice PBX, your business will greet your customers with a state-of-the-art business phone system that's affordable and reliable.  All you need is a high-speed Internet connection (DSL, Cable etc.) and phones. We host and manage all the physical PBX equipment in our data centers.  This way, all software updates and hardware upgrades are our responsibility, so you don't have to worry about it.

 

So, how do I get started?

Getting started is easy.  Just signup online and your PBX will be available immediately.  Basic setup takes just four easy steps.

  1. Choose a main business number.  
  2. Create a custom main greeting (if needed).
  3. Add departments and extensions.
  4. Setup VoIP phones (you can buy our VoIP phones, or use your own VoIP phones.

 Everything you need to operate your business phone system is available via the web.  We offer an easy quickstart guide, and setup videos to help guide you through the setup.  You'll be up-and-running in minutes.

Want to learn more? Complete the form on the right and speak to a knowledgeable MyOffice PBX representative. Call: 678-460-1475

 

MYOFFICE PBX

Business Phone System
In The Cloud
$2499*
Per month per line. 
2-Line Minimum
 
Free Extensions
Unlimited Calling*
All PBX Features Included
 

Have a Question?

Fill out my online form.

Please remember that 911 lines are reserved for emergency calls only.  Here are some reasons you might call 911:

  1. To report a crime in progress, 
  2. To report a fire
  3. To request medical assistance or to request an ambulance. 

A monthly fee of $2.00 applies for most all business and call center service types that require 911 service activation. The 911 cost recovery fee is charged per 911/e911 registered location/phone number on your account. IPComms is required to provide 911 service by the Federal Government and this is an IPComms imposed fee to recover costs associated with providing this capability.

The $2.00 monthly fee will be added to every account that requires 911 service activation.  Including the following:

  • Unlimited Inbound Trunks
  • Unlimited 2-Way Trunks
  • Unlimited Inbound Call Center Trunks
  • Unlimited 2-Way Call Center Trunks

If you have any questions regarding e911, please contact us at +1.678.460.1475

Emergency information is not automatically associated with your physical address; this is something that you must manually keep updated in our system. Therefore, if you move your analog telephone adapter (ATA), you must update your account or 911 emergency operators will receive the wrong information when you call.

To update your emergency information, log into your IPComms account and make the necessary changes to your address.

Please note that 911 service may not be available depending on where you travel to, or it might not be be able to receive your 911 information automatically.

In order to provide 911 service, we need to know exactly where you are located:

  1. Login to your account
  2. Go to the 911 address page
  3. Make the necessary changes and then click save.

VoIP is totally dependent on your broadband connectivity.  Therefore, if the power goes out, the equipment that supplies your broadband internet connection stops working.  This also means that your VoIP phone service will not be functional, including your ability to dial 911.

Here are some things you can do to make sure you have access to 911 when you need it:

  • Purchase and install an Uninterruptible Power Supply (UPS). This device stores backup battery power that your broadband devices can use if the power goes out. There is a limit to how long the backup power will last, so keep that in mind when choosing a UPS.
     
  • Use your land-line to call 911. If you have a secondary phone line from your local phone company, you can use that to call 911, even if the power is out. 
     
  • Your cell phone can also be used to call 911 in an emergency. 

Dialing 911 for a non-emergency reason, such as attempting to test your 911, may be a punishable offence in some places. Check with your local and state law enforcement officials for regional guidelines in your area.

PSAP stands for Public Safety Answering Point.  When a 911 call is placed it is routed to an operater who either automatically receives the caller's location and callback info, or requests it from the person who called. Then, they alert the appropriate emergency response team (fire, police, or ambulance) and stay on the line until help arrives. PSAPs are controlled at the city or county level.

To reach 911 services from your VoIP phone:

  1. Pick up phone
  2. Dial 911

Your account includes E911 service. E911, or enhanced 911, is a location technology system that assists emergency workers in determining the caller’s location.  Be aware that not all PSAPs are able to accept enhanced 911 information (E911). If this is the case for your PSAP, only some of your information will be passed along to the emergency operator. You may have to tell the operator your location or call back number. 

E911, or enhanced 911, is a location technology system that assists emergency workers in determining the caller’s location.  However, not all PSAPs are able to accept enhanced 911 information (E911). If this is the case for your PSAP, only some of your information will be passed along to the emergency operator. You may have to tell the operator your location or call back number. 

Yes. IPComms provides service to virtually any location worldwide.

However, U.S. export and embargo regulations restricts IPComms from providing service to users in certain countries.  Please refer to the US State Department website for details.