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Advanced and Affordable
Business PBX FEATURES

IPComms hosted pbx solutions offer rich and flexible business phone features that are often associated with large, high end (and high cost) corporate phone systems. The list below includes a sample of the business phone system features available with our hosted PBX service offering.
 
If you have any questions about our features or about our products, just give us a call at 1-800-588-2350 and we’ll be happy to help you.
  • All
  • Aa Standard
  • Bb Business
  • Cc Callcenter
  • Default
  • Title
  • Random
  • icon pay per line

    Pay-Per-Line Pricing

    Share a small pool of phone lines with a large number of users. 

    • Cc Callcenter
  • icon forwarding

    Call Forwarding

    Forward to another extension or to any phone number.

    • Aa Standard
  • icon huntgroups

    Ring Groups

    Ring groups/Hunt Groups allow calls to be delivered to a group of employees that share a similar office function.

    • Aa Standard
  • remote office

    REMOTE OFFICE

    Phones can register from any/multiple georgraphic locations that is IP accessible.

    • Aa Standard
  • icon findme

    Follow Me

    Incoming calls can follow users (i.e. ring desk phone, then try a cell phone...).

    • Aa Standard
  • icon route2

    Call Routing

    Deliver calls to different locations based on the caller id received or other call information.

    • Aa Standard
  • icon Music-On-Hold

    Music-On-Hold

    Upload custom music or sales message via any wav or mp3 file.

    • Aa Standard
  • icon CALL BLOCKING

    CALL BLOCKING

    Allows users to create a list of phone numbers to block or forward directly to voicemail.

    • Aa Standard
  • icon CONTACT MANAGER

    CONTACT MANAGER

    Manage your contacts. Import contacts from Outlook CSV files.

    • Aa Standard
  • icon DO-NOT-DISTURB

    DO-NOT-DISTURB

    Do not disturb sends calls directly to voicemail.

    • Aa Standard
  • icon CALL TRANSFER

    CALL TRANSFER

    Forward to another extension or to any phone number (Announced & Blind Transfer).

    • Aa Standard
  • icon CALL WAITING

    CALL WAITING

    Caller is able to place an existing call call on hold while answering a second call.

    • Aa Standard
  • icon Advanced VOICEMAIL

    Advanced Voicemail

    Access voicemail from anywhere via phone, web or as an email attachment.

    • Aa Standard
  • icon NUMBER PORTING

    NUMBER PORTING

    Keep your existing phone number. Transfer your existing number to IPComms.

    • Aa Standard
  • icon Vanity Toll-Free Numbers

    Vanity Toll-Free Numbers

    Easy-to-remember sequence of letters or numbers, free for the caller.

    • Aa Standard
  • icon Toll Free Numbers

    Toll-Free Numbers

    Toll-free (800, 877, 888) numbers let your customers call you at no cost.

    • Aa Standard
  • icon AutoAttendant

    Free Local & Long Distance

    Make free local and long-distance outbound phone calls throughout the United States & Canada*.

    • Aa Standard
  • icon AutoAttendant

    Auto Attendant

    A voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist.

    • Bb Business
  • icon CONFERENCE BRIDGE

    CONFERENCE BRIDGE

    Call conferencing allows groups of people to participate in single phone call simultaneously from their own phone.

    • Bb Business
  • icon Fax-to-Email

    Fax-to-Email

    Provides the ability to receive incoming faxes as email.

    • Bb Business
  • icon Dial-by-Name

    Dial-by-Name

    Dial-by-name allows an incoming caller to to find extension numbers on the system by searching for an employee name.

    • Bb Business
  • icon Hotdesking

    Hot Desking

    Allows workers to work from any desk, rather than having specific desk assignments.

    • Bb Business
  • icon TIME-OF-DAY ROUTING

    TIME-OF-DAY ROUTING

    Create call routing rules based on time-of-day or day-of-week. Direct after hours calls to announcements or third shift staff cell phones.

    • Bb Business
  • icon TIME-OF-DAY ROUTING

    Call Parking

    Put a call on hold at one phone and continue from any other phone.

    • Bb Business
  • icon ROUTE BY CALLER ID

    ROUTE BY CALLER ID

    Incoming calls can be routed based on the destination number, Caller ID, and other factors.

    • Bb Business
  • icon Professional Voice Recordings

    Professional Voice Recordings

    Get script consultation, voice talent, licensed music and studio production.

    • Bb Business
  • icon Greetings

    Greetings

    Personalize your system with custom messages, directions, music and greetings.

    • Bb Business
  • icon Greetings

    Global Numbers

    Let customers in other countries dial a local number to reach your business.

    • Bb Business
  • icon International Calling

    International Calling

    Low cost, quality driven international calling rates for your business.

    • Bb Business
  • icon Eavesdropping

    Eavesdropping

    Eavesdropping gives privileged users the ability to listen-in (eaves drop) on a call and the option to barge in on the call.

    • Cc Callcenter
  • icon CALL RECORDING

    CALL RECORDING

    Record inbound and outbound calls. Listen to past call recordings at any time. Helps with quality assurance and compliance monitoring.

    • Cc Callcenter
  • icon QUEUES

    QUEUES

    Place inbound calls on hold and in line (queued). When agents become available, queued calls are forwarded to their phone.

    • Cc Callcenter
  • icon QUEUES

    Call Monitoring

    Call monitoring enables admins to view which extensions are currently on an active call (i.e. View Active Extensions).

    • Cc Callcenter
  • icon Call Broadcasting

    Call Broadcasting

    Create a recording and create a list of phone numbers or groups to call. The system automatically calls the list and plays the recording.

    • Cc Callcenter
  • icon Direct Agent Routing

    Direct Agent Routing

    Agents can provide a direct phone number to a customer allowing them close sales and resolve support tickets more quickly.

    • Cc Callcenter
  • icon Direct Reporting

    Reporting

    View, analyze and evaluate the productivity and performance of your call center and agents.

    • Cc Callcenter
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IP Communications, LLC. Privacy Statement:

IP Communications, LLC. has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the IP Communications, LLC. web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information:

We require customers who register to use the services ("Services") offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Services. You may also add additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry, when adding users. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Web site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.

IP Communications, LLC. uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the IP Communications, LLC. Master Service Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by IP Communications, LLC. for marketing or promotional purposes. IP Communications, LLC. uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does IP Communications, LLC. share any user information with these parties.

Customers will be using the Services to host data and information ("Data"). IP Communications, LLC. will not review, share, distribute, print, or reference any Data except as provided in the Terms of Service, or as may be required by law. IP Communications, LLC. does not claim ownership of any of the Data, including any text, data, information, images, photographs, music, sound, video, or other material, that is uploaded, displayed or stored as part of the customer’s Data. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Service, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

IP Communications, LLC. may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies:

When you interact with the IP Communications, LLC. Web site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to IP Communications, LLC., either by responding to a promotional offer, opening an account, or signing up for a FreeDID, you remain anonymous to IP Communications, LLC.. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

IP Communications, LLC. uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows IP Communications, LLC. to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the IP Communications, LLC. application. IP Communications, LLC. uses persistent cookies, that only IP Communications, LLC. can read and use, to identify the fact that you are a IP Communications, LLC. customer or prior IP Communications, LLC. Web site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Web site but will not be able to successfully use our service.

Third-Party Sites:

The Site contains links to other web sites. IP Communications, LLC. is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security:

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. IP Communications, LLC. also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, IP Communications, LLC. provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy:

IP Communications, LLC. offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Correcting & Updating Your Information:

If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to www.myipcomms.net and update the appropriate information. To discontinue the Service and to have data returned, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1.678.460.1475

Additional Information:

Questions regarding this Statement or the practices of this Site should be directed to IP Communications, LLC. by e-mailing such questions to This email address is being protected from spambots. You need JavaScript enabled to view it..