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FreeDID

Get the answers you need about receiving and configuring our FreeDIDs.

What is a FreeDID?

Simply put, a FreeDID is a free phone number that we provide to you over the internet.  As a SIP trunking provider, we stock a very large quantity of phone numbers for our customers to use for their business phone systems and other VoIP related phone applications.  Often, we have over stocked phone numbers that are sitting idle.  Rather than letting these number sit unused, we have decided to just give them away.  

 

Why do you do give them away?

As a large SIP trunking provider, we often have large numbers of phone numbers in our overstock inventory. Giving a way these overstocked numbers gives us the opportunity to showcase our quality in hopes that our FreeDID users will spread the good word about our service.

How can I use a FreeDID?

Since a FreeDID is basically a local phone number, they can be used the same way.  Here are some examples:

  • Receiving wi-fi phone calls -  by simply downloading one of many free SIP/VoIP phone applications onto your smartphone, you can use our FreeDID to receive phone calls without using your mobile provider's network.  Rather, calls are routed to your phone over your high-speed internet connection.  
  • Making wi-fi phone calls - since each FreeDID comes with 60 minutes of free domestic outboud calls, you can also make calls using the same free SIP/VoIP phone application.
  • VoIP enabled PBXs (IP PBXs) - since our FreeDIDs are delivered using SIP trunking technology, you can easily connect them to any SIP enabled PBX such as Asterisk, 3CX, Trixbox, Elastix and more.  
  • A second phone line for your smartphone - many of our users use our FreeDIDs as a secondary phone number.  This allows them to advertise a different phone number than their personal cell phone number when the need calls for it.
Is it really free?

Oh yeah, it's free!  Just ask our over twenty thousand FreeDID subscribers.  We'll provide you one phone number delivered to you via our SIP Trunk at no cost.  Just connect your SIP enabled device, and begin receiving calls.  

What if I want to make outbound phone calls?

All of our FreeDIDs come with 60 minutes of free outbound calling to any location in the USA or Canada*.  And if you require additional minutes, you can add purchase more for just 1 cent per minute. Sign Up Here.

What's the difference between a FreeDID and a SimpleDID?

Our SimpleDID is the paid version of our FreeDID service.  Here are some of the advantages of choosing our SimpleDID product:

  • Number Selection: You get to select the actual city and state that you want your phone numbers from.
  • Add-ons: You can add additional local and toll free phone numbers as well as increase the quantity of ports (concurrent call paths) you desire.  
  • Priority Support: All of our paid services come with priority support.
  • Number Transfers: You can transfer your existing phone numbers to us, and port numbers away.  
Do FreeDIDs come with technical support?

Yes, but...

We give priority to our paid customers.  We make every effort to assist our FreeDID users with setup and trouble resolution as quickly as possible, but have to put the people who keep the lights on first.

I would like to have a Free DID phone number for incoming calls.

No problem, just sign-up for a free did at http://www.ipcomms.net/freedid. 

TAGS: FreeDID
I've filled out the signup form, how long will it take to get my number.

Typically, you should receive a call from our technical department within 24 hours or less for voice verification.  Following that, your order will be provisioned. FreeDID signup is not available on the weekends.

How many lines come with a FreeDID?

Each FreeDID includes 2 SIP lines. This will support 2 concurrent calls.  If you would like to have more, you will need to upgrade to our Simple DID plan (http://www.store.ipcomms.net/).

Do you provide technical support for FreeDID subscribers?

Yes, we do provide technical support for our FreeDID subscribers.  However, out of fairness, we give priority to our paid customers and attend to their questions and requests first.  

If you need help with your FreeDID, you can open a support ticket and we'll be with you as quickly as we can.

 

What's the difference between a FreeDID and a SimpleDID?

Our SimpleDID is the paid version of our FreeDID service.   Here are some of the advantages of choosing our SimpleDID product:

  • Number Selection: You get to select the actual city and state that you want your phone numbers from.
  • Add-ons: You can add additional local and toll-free phone numbers as well as increase the quantity of ports (concurrent call paths) you desire.  
  • Priority Support: All of our paid services come with priority support.
  • Number Transfers: You can transfer your existing phone numbers to us, and port numbers away.  

 

How can I use a FreeDID?

Since a FreeDID is basically a local phone number, they can be used the same way.  Here are some examples:

  • Receiving wi-fi phone calls -  by simply downloading one of many free SIP/VoIP phone applications onto your smartphone, you can use our FreeDID to receive phone calls without using your mobile provider's network.  Rather, calls are routed to your phone over your high-speed internet connection.  
  • Making wi-fi phone calls - since each FreeDID comes with 60 minutes of free domestic outbound calls, you can also make calls using the same free SIP/VoIP phone application.
  • VoIP enabled PBXs (IP PBXs) - since our FreeDIDs are delivered using SIP trunking technology, you can easily connect them to any SIP enabled PBX such as Asterisk, 3CX, Trixbox, Elastix and more.  
  • A second phone line for your smartphone - many of our users use our FreeDIDs as a secondary phone number.  This allows them to advertise a different phone number than their personal cell phone number when the need calls for it.

 

Do I have to pay for outbound calls with my FreeDID?

All of our FreeDID accounts come with 50 mins of outbound calling free of charge.  However, after you use your 50 minutes, you must add credits to your account to continue placing outbound calls.  You can recharge your prepaid outbound account for as little as $5.00.