Dialpad's AI features are impressive, but not everyone needs them. IPComms delivers rock-solid SIP trunking at a fraction of the cost - perfect for businesses that just want reliable voice communications.
Dialpad's AI-first approach isn't right for every business. Here's why some companies look elsewhere.
Dialpad's AI transcription and coaching features come at a premium. If you don't need AI, why pay for it?
Dialpad works best with their softphone. IPComms works with any SIP phone, softphone, or PBX you prefer.
$15-25/user/month adds up. Usage-based SIP trunking is often more economical for growing teams.
Compare traditional SIP trunking to AI-powered UCaaS.
| Feature | IPComms | Dialpad |
|---|---|---|
| Pricing Model | Per-Channel + Usage | Per-Seat ($15-25/user) |
| Use Your Own PBX | ||
| Inbound Calls | FREE | Bundled (Limited) |
| Outbound Rate | $0.010/min | Metered Add-On |
| AI Transcription | Not Included | Bundled (You Pay) |
| Contract Terms | Month-to-Month | Annual Required |
| Best For | Cost-Conscious, BYOPBX | AI/Transcription Needs |
Already have FreePBX, 3CX, or another PBX? Just add SIP trunks and keep using what you know.
If transcription and AI coaching aren't must-haves, why pay the premium?
Pay-per-use pricing gives you visibility and control over your telecom spend.
Dialpad is softphone-centric. IPComms works great with Yealink, Polycom, or any SIP phone.
Month-to-month terms let you adjust as your business needs change.
Call centers and sales teams often find usage-based pricing more economical than per-seat.
Get reliable SIP trunking that works with any PBX. Focus on what matters - clear, reliable calls at fair prices.