Emergency information is not automatically associated with your physical address; this is something that you must manually keep updated in our system. Therefore, if you move your analog telephone adapter (ATA), you must update your account or 911 emergency operators will receive the wrong information when you call.
To update your emergency information, log into your IPComms account and make the necessary changes to your address.
Please note that 911 service may not be available depending on where you travel to, or it might not be be able to receive your 911 information automatically.