Disaster recovery options are vital when implementing business communications. IPComms provides safeguards to your SIP and VoIP services such as automatic fail-over routing and dynamic load-balancing to ensure your business remains operational even in the event of a disaster or network failure. These services are provided at no additional cost, and can be the difference between success and failure when it comes to operating a business.
If you are reading this, you're probably like most of us... after many hours, or even several days of downloading software, setting up servers, configuring trunks, and cracking open firewall ports, you finally achieve success - your PBX is working, and calls are passing. So, you wipe the sweat from your forehead, push away your ergonomic mesh-backed office chair (with lumbar support), and walk away pleased - not giving a second thought to security. Until one day, you log into your PBX and see the skull-and-boned call sign of a hacker that has decided to pay you’re perfectly running PBX a visit.
You never know when disaster will strike. Power failures and internet outages due to weather, construction or natural emergencies are always a possibility. You hope these events will never occur, but as a business operator, it's important that you make preparations just in case they do.
Putting your business phone system in the Cloud gives your business communications the security it needs. Unlike traditional phone systems, with PBX fail-over protection, you have the ability to route calls to alternate phones in any location, in the event of any type of service interruption (e.g. internet outage, power failure, weather, etc.). You can route calls to your mobile phones, phone lines in remote offices, or directly to employee home phones So rest assured, with MyOffice PBX, your business communications is in good hands.
So, you just received your monthly phone bill from your phone service provider. What you expect to see is a total somewhere around 30 or 40 bucks. However, to your amusement, you read "Total Due: $84,534.00" at the bottom of the bill. After a lengthy conversation with a department that you didn't even know existed until now "The Fraud Management Department" you are informed that the bill is accurate your IP PBX has placed more than 100,000 minutes of outbound calls to Cuba and North Korea. Furthermore, they want to know when and how you plan to pay.
Unfortunately, the scenario described above is not fictional and in no way exaggerated; more understated if anything. As with anything connected to the public Internet these days, VoIP-based phone systems
If you are unsatisfied with your IP Communications service for any reason, in the first 30 days after signing up , you can cancel and we will give you a full refund, minus any usage fees. All we ask is that you call customer support to obtain a cancellation form and return it before the 30-day period has expired.
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*E911 service operates differently than traditional 911. See Emergency Calling - 911 for important details and restrictions. All rates listed are per minute and in US Dollars. Rates are subject to change without notice. Rates & service applicable to calls made from SIP URIs. International calling may require service approval before activation. IPComms does not guarantee service quality for any service delivered via the public Internet. All outbound (long-distance) calling plans and Toll-Free inbound (800 origination) services exclude Alaska and the Yukon Territories. Unlimited calling and other services for all IPComms plans are based on normal business use by a single typical business. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, the average length of call, calling patterns, minutes used and other factors. All services are subject to our Reasonable Use Policy and Terms of Service. All prices exclude applicable taxes and fees.
