IPComms "Weathers" the 2014 Ice Storm.

IPComms "Weathers" the 2014 Ice Storm.

IPComms "Weathers" the 2014 Ice Storm.

Early January 2014 covered the Southeast in a paralyzing blanket of snow and icy mixture that left the majority of the region frozen, stranded and in the dark.  It proved to be one of the worst storms ever inflicted on the South. The dangerous conditions immobilized Atlanta and surrounding areas which are the home base of IP Communications.  Our primary data center is located on Marietta Street in the heart of Downtown Atlanta and our main office and call center is located North of Atlanta in the nearby city of Kennesaw.

 

While many surrounding businesses were left stranded and inoperable, IPComms, our network, and most importantly our customers, remained uninterrupted and operational.  This is primarily due to SIP Trunking and its ability to offer a high degree of business continuity and fault tolerance. So, as our city remained in a state of disaster, our network and our staff were able to continue serving thousands of customers without interruption. 

Like our customers, IPComms' data center and network operations center operates on IPComms VoIP network for its internal communications. Because of this, we were able to make use of our own business continuity features such as load-balancing and automatic fail-over.  In addition, our internal PBXs are also based on VoIP technology which is, by nature, ubiquitous - allowing our staff the ability to work remotely as they would in-office.

 

So, how did we do it?

 

VoIP phones were taken home.

As the storm approached, IPComms dismissed its staff and they were asked to work from home during the upcoming storm.  Since our office operates on VoIP phones, many of our staff were able to simply take their phone with them and plug into their home broadband connection.  From there, they worked just as they would if they were in our call center.

Mobile Softphones Apps were used.

Other employees simply used their mobile phones to seamlessly continue working from home.  Softphone applications allowed those without VoIP phones to maintain all the business phone functionality just as if they were at their desk.  Callers were unaware that they were working remotely.

Trunks were ready to automatically fail-over to alternative routes.

In case the worst were to happen, our network offers Fail Over Routing which could provide the ability to instantly and automatically redirecting calls to alternate service locations in the event our primary service location experiences an outage or failure.  Thankfully this was not necessary, as our network remained fully operational.

 

Lesson to be learned?  Preparation pays big!

It's easy to think it will never happen to your business.  But, with all that could happen, it's important to be prepared.  All of IPComms SIP Trunks offer free fail-over routing and load-balancing of calls between multiple office locations. So, with IPComms and a small bit of pre-planning, you can rest assured that your company and it's communications will be able to withstand even the worst of disasters.

 

IPComms Partners with Inextrix

IPComms Partners with Inextrix

 

KENNESAW, GEORGIA —October 8, 2015— IP Communications, LLC. (IPComms), a leading global IP-based service provider of SIP-based local, toll-free & long distance services and Inextrix Technologies Pvt. ltd., a Next Generation IT based company, and project leaders and maintainers of ASTPP, an Open Source VoIP Billing application for Freeswitch®, today announced a technology partnership and integration agreement. The partnership provides users of ASTPP with access to IPComms SIP trunking services, rates and DID configuration from within ASTPP. The partnership also provides IPComms customers with direct access to Inextrix services and support.The partnership also provides IPComms customers with direct access to Inextrix services and support. 

 

“We are excited about our partnership with Inextrix”, said IPComms' chief executive officer James Doneghy . “We believe integrating IPComms services directly into ASTPP is an added benefit for the open source community.  A large percentage of our customers choose open source VoIP systems like ASTPP as a foundation to their service offering.  This relationship will help simplify and shorten the setup and configuration time for ASTPP system administrators and will also provide easy access to IPComms SIP trunks and phone numbers", said James.

For more information about IPComms' technology partner program please visit http://www.ipcomms.net/partner

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About IPComms
Based in Kennesaw, Georgia USA (metro Atlanta) and founded in 2002, IP Communications, LLC. (IPComms) is a voice over IP (VoIP) based service provider of local, toll-free and international telecommunications services to SMBs and other VoIP and application service providers.  The company delivers clear, fast and affordable voice communication services to its customers using an all-IP based network infrastructure. It provides quality inbound phone numbers (referred to as direct inward dialing, or DIDs) from more than 8000 rate centers throughout the United States as well as many locations worldwide and enables both businesses and communications services providers to extend the reach of their voice services quickly and more efficiently.  For more information, visit www.ipcomms.net.

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About Inextrix 

iNextrix Technologies was founded in 2010 by two young and dynamic entrepreneurs Mr. Arpit Modi and Mr. Samir Doshi with the goal of to provide the best service and development in the industry at a competitive rate with 100% client satisfaction. Initially, the company was mainly working on VoIP-based technologies and then later, in 2011, adopted more technologies such Web and Mobile development and started building a team of talented and creative resources.

With years of experience in Open Source Softswitch platforms such as Asterisk®, Freeswitch®, Opensips® and Kamailio®, Inextrix uses the knowledge gained to build software applications to enhance these platforms and assist Service Providers in offering carrier grade VoIP services built on open source standards. Their core platform is ASTPP, which is an Open Source VoIP Billing application for Asterisk and Freeswitch. Inextrix provides commercial installations, configurations, support as well as custom applications development. For more information, visit http://www.inextrix.com/.

Note: IPComms, ASTPPInextrixAsteriskFreeswitchOpensips and Kamailio are trademarks of their respective owners.