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System Setup Guide
Getting started with MyOffice PBX business phone system. (This won't take long!)

 

#3 Registering Phones



Note Zoiper can be used on several operating systems and mobile devices.

 
  1. Download the software. .. Zoiper: http://www.zoiper.com/
  2. Install the software.
  3. If the software isn’t open click the Zoiper icon to open from the desktop or start menu.

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  1. Click on Settings

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  1. Click on Preferences

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  1. Click on Create account

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  1. Enter the user, password and domain name that you created in step #2 Creating Extensions.
user: 1000
password: thepassword
domain: sub.domain.com
 

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  1. Click ok. You should have Registered at the top right

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  • Troubleshooting tips
 
  • Check, double check that the correct extension number and password is being used.
  • Check Fail2ban and see if the ip got blocked.
  • Make sure you have created an DNS A record for the domain being used and there are no typos
  • Nat, firewalls and router settings. Some brands of routers can cause issues. Google the make and model of router or firewall appliance for common settings or remedies.
  • Visit Zoiper Community Supoprt http://community.zoiper.com/

 

 

 

Grandstream

 

Registering an Extension using a hardware phone or adapter (ata) using Grandstream.

 

Grandstream is a very common and reliable vendor of SIP based business phones, multi-media phones and VoIP analog telephone adapters.   In our example we will register an analog telephone adapter (ata) model HT701.

 
  1. To begin, go to the device ip address. The default password should be admin. Enter admin and click login

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  1. Click on the FXS PORT tab on the top right.
Primary Sip Server: subdomain.domain.com
Failover SIP Server: subdomain1.domain.com (this can be left blank or can use Primary if only 1 sip server)
SIP User ID: 1000
Authenticated Password: thepassword
 

Click Update then click Apply at the bottom

 

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  1. Click the Status tab on the top left. You should see the Registration as Registered and the User ID 1000

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  • Troubleshooting tips
 
  • Check, double check that the correct extension number and password is being used.
  • Reboot the device.
  • Check Fail2ban and see if the ip got blocked.
  • Make sure you have created an DNS A record for the domain being used and there are no typos
  • Nat, firewalls and router settings. Some brands of routers can cause issues. Google the make and model of router or firewall appliance for common settings or remedies.
  • Visit Grandstream Supoprt http://www.grandstream.com/support