While IPComms may actively monitor its network for suspicious activity and traffic patterns, it is ultimately the responsibility of the customer to protect their own network. Customers are responsible for all charges associated with their account whether fraudulent or not. It is the customer’s sole responsibility to take immediate action to prevent or block any fraudulent use. This includes (but not limited to) physical security of the system and phones, as well as passwords, pins, remote users and network security.
If you suspect fraud, or have questions regarding how to help protect your system from fraud please contact IPComms Customer Service.