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LEVERAGE ONE OF THE MOST reliable SIP NETWORKS IN NORTH AMERICA.

Call centers, business owners and service providers have demanding and specific needs.  SIP origination and termination services from IPComms meets those demands with one of the most advanced and secure networks in North America.  We've taken great pride in building one of the most secure and quality driven networks available and have successfully connected hundereds of thousands of SIP trunks over the last 15 years.  Below is  a brief description of our core network architecture and data center facilities.

 

NETWORK POWER

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POWER 

 

  • Utility Power Capacity 500 (kW)
BACKUP POWER  
  • UPS Power Backup (Each Cabinet/Rack)
    UPS Redundancy N+1
    Diesel generators for emergency power w/n+1 redundancy
    Onsite diesel fuel
    Battery bank for additional emergency power

SECURITY

security

 

SOFTWARE SECURITY

 

 

SIP hardware and software network protection against a wide range of threats.

 

SITE SECURITY
  • 24x7 Onsite Security Personnel
    CCTV Camera Systems - 90 Day Retention
    Biometric and Photo Badge Access
    Man Trap into the Data Center Suites
    Elevator Authentication
    SOC2, SOC3, and HIPAA Compliant

COOLING & FIRE SUPPRESSION

cooling
COOLING
  • Cooling provided by (3) three 300 ton air-cooled chillers with N+1 redundancy
    UPS room cooling provided by two (2) chilled (glycol) water downflow CRAH units

FIRE SUPPRESSION
  • Fire Suppression: pre-action dry pipe suppression
    Flood Zone Zone X (Shaded): Outside 100-year floodplain
    Seismic Zone 2A

CORE NETWORK

network
DATA NETWORK
  • Direct peering with leading providers of Internet connectivity, such as Level 3, Verizon, Cogent, and AT&T.
  • Core data network consists of Cisco edge routers and high-capacity Cisco switches
  • Border Gateway Protocol (BGP) and Multihoming (automatic carrier switching
    Dedicated GigE data interconnections with tier 1  providers
  • Direct customer peering capabilities
VOICE NETWORK
  • Mirrored and redundant Genband Voice softswitches
  • Multi-site unified communications platforms
  • Comprehensive suite of media codecs and extensive transcoding capabilities
  • Flexible scaling to support hundreds of thousands of simultaneous sessions
  • Management tools to enhance performance and network visibility
  • Carrier-grade performance and geo-redundancy

DATA CENTERS

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DATA CENTERS
  • Our Southeast Data Center is located at Digital Realty's 56 Marietta St., Atlanta GA facilities.  56 Marietta houses the Southeast's largest concentration of telecommunications companies.  Atlanta is a major interconnection point between Florida and New York and Digital Realty's 56 Marietta Street data center facility is located downtown and sits on top of most of this fiber.  

  • Our Midwest Data Center is located at Cogent's 216 W Jackson Blvd, Chicago facilities.  This facility allows for extensive peering agreements with major carriers.  Cogent's unique network architecture enables us to set up private peering in virtually every Carrier Neutral Data Center connected to their network, at speeds ranging from Gigabit Ethernet to multiple 10 Gigabit Ethernet.

IP Communications, LLC. Privacy Statement:

IP Communications, LLC. has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the IP Communications, LLC. web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information:

We require customers who register to use the services ("Services") offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Services. You may also add additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry, when adding users. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Web site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.

IP Communications, LLC. uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the IP Communications, LLC. Master Service Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by IP Communications, LLC. for marketing or promotional purposes. IP Communications, LLC. uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does IP Communications, LLC. share any user information with these parties.

Customers will be using the Services to host data and information ("Data"). IP Communications, LLC. will not review, share, distribute, print, or reference any Data except as provided in the Terms of Service, or as may be required by law. IP Communications, LLC. does not claim ownership of any of the Data, including any text, data, information, images, photographs, music, sound, video, or other material, that is uploaded, displayed or stored as part of the customer’s Data. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Service, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

IP Communications, LLC. may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies:

When you interact with the IP Communications, LLC. Web site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to IP Communications, LLC., either by responding to a promotional offer, opening an account, or signing up for a FreeDID, you remain anonymous to IP Communications, LLC.. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

IP Communications, LLC. uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows IP Communications, LLC. to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the IP Communications, LLC. application. IP Communications, LLC. uses persistent cookies, that only IP Communications, LLC. can read and use, to identify the fact that you are a IP Communications, LLC. customer or prior IP Communications, LLC. Web site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Web site but will not be able to successfully use our service.

Third-Party Sites:

The Site contains links to other web sites. IP Communications, LLC. is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security:

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. IP Communications, LLC. also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, IP Communications, LLC. provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy:

IP Communications, LLC. offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Correcting & Updating Your Information:

If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to www.myipcomms.net and update the appropriate information. To discontinue the Service and to have data returned, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1.678.460.1475

Additional Information:

Questions regarding this Statement or the practices of this Site should be directed to IP Communications, LLC. by e-mailing such questions to This email address is being protected from spambots. You need JavaScript enabled to view it..