Common questions regarding IPComms technical support.
Yes, sample device configurations can be found on our Device Configuration Guide.
Depending on your specific requirements, we support several delivery methods (VoIP protocols). Below is a list of our supported delivery methods, and the associated Codec each supports.
Some restrictions apply.
Technical Support contact information can be found here.
IPComms transports T.38 through our network by allowing the T.38 UDPTL data to pass through to a T.38 PSTN gateway or other T.38 SIP device. Upon detecting a fax tone, our network will send a re-INVITE to attempt to switch to T.38. If the re-INVITE fails, another re-INVITE will be sent to attempt to switch to G.711 ulaw (if not already ulaw).