Answers to common questions regarding IPComms products and services.
Yes. IPComms provides service to virtually any location worldwide.
However, U.S. export and embargo regulations restricts IPComms from providing service to users in certain countries. Please refer to the US State Department website for details.
No. Your phone numbers you order or transfer to IPComms will be listed with Directory Services, or in the White or Yellow Pages.
However, there are online services that will allow you to list your business yourself.
Here are a few:
A SIP URI is an address, (similar in format to - but not an email address), used to contact other SIP users on other SIP networks. The standard format for a SIP URI is:
Session Initiation Protocol (SIP) is a text-based signaling protocol that establishes Internet Protocol network sessions at the application layer.
New service and service additions (adding ports, features, numbers, etc...) are usually activated within minutes. In some situations, some services or features may not be immediately available, and activation times vary.
Transferring a phone number to IP Communications generally takes 2 to 4 weeks. This time depends mostly on the accuracy of the information you provide, and the process time of the carrier releasing the phone number.
A Cloud-based phone system (or internet phone system) is a phone service that is delivered through the internet via a broadband connection.
Some standard features of a Cloud-based phone system include: the ability to deliver calls over the internet, route inbound calls directly to employees within a company, voicemail and call recording, call waiting and remote extensions. For more information on a cloud based PBX phone system visit myofficepbx
All you need is a high-speed internet connection, and an IP Phone. Soft Phones (a software program that functions as a telephone) may be used in conjunction with a computer.
If your credit card fails payment, you need to update your credit card information for your account. Login to your online order portal to edit your payment information.
You can ensure a payment has been received by going to the Payment History which contains a Payment line item for each invoice. Payments are normally posted 5-7 days after the invoice is available online. Late payments are subject to late fees and potential suspension.